top of page
Rooftops

Frequently Asked Questions

Answers for All Your Inquiries

FAQ: FAQ

Current Operations Amid COVID19

Maintaining safe work conditions for our workers, clients and environment is necessary and proper when conducting business, and this situation proves no different.

We are currently adhering as closely as possible to the current guidelines for prevention set forth by LA County and are continuing to provide essential repairs to the community.

To help us mitigate the spread, you can conveniently book an appointment with us online with your details and we will send you an email with a confirmation for your appointment.

Thank you for patience.

Areas We Serve

Our company is primarily located in Glendale, CA but our portfolio includes projects as far as Palm Springs and San Diego. If we are unable to complete your booking, we can provide suggestions of firms that specialize in solutions that will work for you.

What guarantees can you offer that the job will be finished on time and on budget?

Our professionals have 25 years of experience in various aspects of roofing and repair; our proposals represent their most accurate estimate based on the primary assessment of the repair.


For most jobs, the turnover rate can be as short as two days depending on weather conditions. Unless otherwise specified, both price and timeline stated in the proposal will be our goal and shall be honored.

For any questions regarding the time and price estimate for a specific project, you can contact us directly at jgroofingcustomerservice@gmail.com.

Available Payment Options

Currently we are able to take cash, check and credit card payments thanks to our Intuit CC Reader. When paying an invoice, you may follow the links in the email to reach the payment portal for online access to your balance and receipts.

During these uncertain times, if you are struggling to fund repairs and have a severe issue that must be looked at immediately, please contact us at jgroofingcustomerservice@gmail.com and ask about our deferred payment plan.

We will walk you through your options and create a proposal that fits your needs and your budget.

bottom of page